You’ll need to submit some personal information and documents to verify your account on CEX.IO. The information is needed to make sure the company complies with anti-money laundering (AML) and know your customer (KYC) regulations. By the way, if you’re wondering, „Is CEX.IO legit?“, this is one of the reasons why it is.
Additional Features
Hedge With Crypto is an independent publisher that provides objective and free content. However, our editorial content remains unbiased, reflecting our own opinions or the general information available. For more information CEX.io Review on our company policies, read the Affiliate Disclosure, Privacy Policy, and Terms & Conditions. However, with staking, you agree to lock up your coins for a set amount of time and can’t withdraw until the end.
Crypto Trading Platform
The platform also has lower trading fees than other large platforms like Coinbase, Kraken and Gemini. The cryptocurrency exchange also has a platform for professional traders with low fees. However, their fees are higher for direct purchases with Visa or Mastercard but this service allows buying cryptocurrency instantly and receiving it to your balance right away. We will go through that and all you need to know in this review. CEX.IO has been on the market for a long time and have high trading volume.
More on cryptocurrency
When I put it to the test, I found it powerful yet intuitive and simple enough to use and make instant crypto purchases on the go. CEX.IO provides a web-based platform and a mobile app that allows users to utilize the full plethora of available features. When CEX.IO halted its mining services due to a lack of profitability, many customers weren’t pleased.
In early 2015, the decision was made by CEX.IO to stop providing cloud mining services. This was based on the low Bitcoin price at the time, as well as the fact that the company didn’t own any mining hardware. Your cryptocurrency is safe as can be expected on any cryptocurrency platform with CEX.IO. This exchange has excellent security practices, and since its launch in 2013, it has never lost any of its customers’ funds.
- If you do face any issues, though, CEX.IO has pretty good customer support, which can be accessed via email or live chat.
- A more advanced digital marketplace specifically designed to allow investors to benefit from the rapid up-and-down price movement of cryptocurrency.
- Our broker ratings are also informed by the experience of our researchers during the evaluation process.
- Some of my favorite features include the custom price alerts and the order notification system, which provide useful updates when my criteria are met meaning I don’t have to spend hours monitoring the market.
- It has a bright and accessible interface, easy to navigate for beginners, and has extremely competitive transaction fees compared to similar exchanges such as Coinbase or Gemini.
Poor Customer Support and Technical Team
This shows that the company cares about its customers and reputation. Of all the customer services we have tested on Bitcoin exchanges, no one has been better than CEX.IO. The customer support is one big advantage of trading bitcoin at the CEX.IO Exchange.
In the past, CEX has had a mixed reputation within the cryptocurrency community, with it often being the target of bad publicity and poor reviews. Most of these negative comments result from complaints about perceived hidden fees in the service, the difficulties that some users have with verifying their identity or customer support issues. However, they do state that user ID’s and credit card details are stored for at least five years after accounts are deleted. Once credit cards details are submitted, CEX submit a small verification charge to the credit or debit card.
- There’s one more feature I must mention in this CEX.IO review – its crypto debit card, which was launched in May 2024.
- Our experts did not uncover any reports of hacking, and the brand adopts security features including PCI DSS compliance, and cold wallet crypto storage solutions.
- Margin trading is available as well, but not in the United States.
- CEX.IO charges low trading fees compared to many major competitors and does an excellent job with platform security.
- Its intuitive design and robust security measures make managing digital assets effortless.
CEX.IO has built a strong brand as the exchange has never been hacked since it was introduced in 2013. The company uses cold storage and other security measures to protect your bitcoin and ethereum. There is also 24/7 chat support, something that is rare in the crypto space. At the end of the review, we will help you open an account and buy bitcoin. The same is true for anyone interested in margin trading and purchasing cryptocurrency CFDs. You can read more about cold wallets, and why they offer the most security, in “What is a cryptocurrency wallet?
- Our full cryptocurrency exchange methodology, including the review process and weighted data points, is available for review.
- Once the CEX.IO wallet is funded, traders can open the ‘Trade’ window to display the charts which are supported on the desktop and mobile app versions.
- It’s user-friendly interface is ideal for beginners and it provides a quick and easy entrance into the world of cryptocurrency.
- ACH bank transfers aren’t available for deposits, though you can fund your account through a domestic wire transfer or the SWIFT payment system for no charge.
- Additionally, CEX.IO is registered with a number of financial bodies.
The well-regulated exchange allows you to not only buy and sell crypto assets but to borrow against and earn yield on your crypto. And its user-friendly interface makes it easy for its over 4 million clients to safely and easily gain exposure to a broad range of crypto assets. It’s user-friendly interface is ideal for beginners and it provides a quick and easy entrance into the world of cryptocurrency. It’s cross-platform application makes it easy to keep track of your account on the go. CEX is generally well-regarded for its customer support, which is not a traditional strongpoint of cryptocurrency exchanges. All in all, CEX.io offers a relatively easy to use service with support across a wide range of countries, and allows people everywhere to purchase Bitcoin and other cryptocurrencies with the minimum of fuss.
